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FAQ
Frequently asked questions
General
- 01The fastest way is to call or text us. You can also request a quote online. For quicker estimates, send photos and your address (and let us know what services you want).
- 02Every property is different. Pricing depends on size, number of windows/panes, access/height, condition, and the scope of work. We provide clear, upfront quotes with no surprises.
- 03Yes. We have a minimum service charge of $100 to cover professional setup and travel time. Final pricing depends on the scope of work, and you’ll receive a clear quote before booking.
- 04We service Mississauga and the GTA. If you’re unsure, send your postal code and we’ll confirm availability.
- 05We focus on small to medium commercial properties (storefronts, plazas, and offices up to 1–3 storeys). We do not take on high-rise projects.
- 06Most window cleaning includes glass cleaning and a detailed finish. Add-ons like screens and track cleaning are available depending on your needs.
- 07Yes — we’ll beat any comparable written quote by $10. Comparable means the same service scope, same access/height, and similar details (what’s included). Send us the quote and we’ll confirm.
- 08Not always. For exterior-only services, you usually don’t need to be home as long as access is available. For interior work, someone must be present.
- 09For safety and quality, we may reschedule during heavy rain, high winds, or freezing conditions. We’ll communicate and find the next best time.
- 10Get a Free Quote or call/text us. Once we confirm scope and pricing, we’ll schedule your service.
- 11RO/DI water is purified water that removes minerals and impurities, allowing windows to dry spotless without residue or streaks.
Ready to see the Shine Clear difference? Request your free estimate today.
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