Question 1

How do I get a quote?

Accepted Answer

The fastest way is to call or text us. You can also request a quote online.
For quicker estimates, send photos and your address (and let us know what services you want).

Question 2

Why don’t you list prices on the website?

Accepted Answer

Every property is different. Pricing depends on size, number of windows/panes, access/height, condition, and the scope of work. We provide clear, upfront quotes with no surprises.

Question 3

Do you have a minimum service charge?

Accepted Answer

Yes. We have a minimum service charge of $100 to cover professional setup and travel time. Final pricing depends on the scope of work, and you’ll receive a clear quote before booking.

Question 4

What areas do you service?

Accepted Answer

We service Mississauga and the GTA. If you’re unsure, send your postal code and we’ll confirm availability.

Question 5

Do you service large commercial buildings or high-rise work?

Accepted Answer

We focus on small to medium commercial properties (storefronts, plazas, and offices up to 1–3 storeys). We do not take on high-rise projects.

Question 6

What’s included in your window cleaning service?

Accepted Answer

Most window cleaning includes glass cleaning and a detailed finish. Add-ons like screens and track cleaning are available depending on your needs.

Question 7

Will you beat another quote?

Accepted Answer

Yes — we’ll beat any comparable written quote by $10.
Comparable means the same service scope, same access/height, and similar details (what’s included). Send us the quote and we’ll confirm.

Question 8

Do I need to be home during the service?

Accepted Answer

Not always. For exterior-only services, you usually don’t need to be home as long as access is available. For interior work, someone must be present.

Question 9

What if the weather is bad?

Accepted Answer

For safety and quality, we may reschedule during heavy rain, high winds, or freezing conditions. We’ll communicate and find the next best time.

Question 10

How do I book?

Accepted Answer

Get a Free Quote or call/text us. Once we confirm scope and pricing, we’ll schedule your service.

Question 11

What is RO/DI water window cleaning?

Accepted Answer

RO/DI water is purified water that removes minerals and impurities, allowing windows to dry spotless without residue or streaks.

FAQ

Ready to see the Shine Clear difference? Request your free estimate today.